All sales are final. No refunds will be issued. With regards to apparel items, we will exchanges items of a different size within 30 days of the date the order was placed. Damaged or defective items will be replaced free of charge within 30 days of the date the order was placed. In the event an item arrives damaged or defective, customers will need to notify Hometown Guardians via email and include a photo of the damaged item. A replacement for the item will then be shipped free of charge. Please direct said emails to email@example.com.